Tayrona National Park
+57 320 921 5393
"We are the official hotel of Tayrona National Park"
RESERVATION AND CANCELLATION POLICY
Cancelation Policy: If you cancel or modify your reservation within 30 days before your arrival, you will have a penalty of 100% of the total value of your reservation.
No Show Policy: If you do not show up on the day of your arrival at the hotel, you will have a penalty of 100% of the total value of your reservation.
Advances and Payments: Tayrona Ecohabs y Cabañas may charge the total amount of your stay at any time after the reservation is made without prior notice.
If you make an early departure, Tayrona Ecohabs y Cabañas will not make any refund or compensation for it.
Pets: As it is a natural park, the entry of domestic animals such as dogs, cats, etc. is not allowed. to the hotel since they do not belong to the nature reserve and can be harmful both for them and for the species that live within the Tayrona National Natural Park.
Sustainability Policy: Aware of the importance of maintaining sustainable tourism development, and embracing the principles adopted in the Sectoral Technical Standard NTS-TS 002, Tayrona Ecohabs y Cabañas undertakes to carry out sustainable management of its activities by adopting commitments aimed at prevent, eliminate or reduce the impact of our facilities and activities, both internal and external, as well as optimize the sustainability of Tayrona Ecohabs y Cabañas, improving its behavior with the environment.
Likewise, we are committed to motivating and training our staff with actions to raise awareness about the principles of sustainable tourism, the prevention of CSEC, to promote good environmental practices in the environment, to participate in external activities, and to inform both internally and externally the progress and environmental actions of the company.
One of our main objectives is to perfect sustainable management, assuming commitments to continuous improvement in all areas of sustainability: social, economic and environmental, as well as customer satisfaction and compliance with the duties and rights of our stakeholders.
This sustainable tourism policy will be updated whenever circumstances require, adopting and publishing new objectives in both cases.
Minors: Minors are admitted under the following conditions. Children under 5 years of age can stay in a shared bed without charge, maximum 1 per room, children staying in a shared room pay Food and Drink consumption.
Minors who do not have documents that certify their relationship or a letter of authorization from their father, mother or guardian are not allowed to enter.
ESCNNA LAW: Tayrona Ecohabs y Cabañas supports compliance with Law 1336 of 2009 in its article 1 in order to counteract the sexual exploitation of children and adolescents in travel and tourism. which must be championed by each of the public and private entities, since CSEC is considered a form of slavery, for children and adolescents, which have adverse consequences in all areas of their lives. This implies crime by those who use them for the sex trade. Non-compliance and contribution with it may be the cause of the total closure of the lodging establishment, and the suspension of the RNT for up to (5) five years.
Horarios Check in / Check out:
Check-in between 1:00 pm to 4:00 pm - check-out 11:00 am
Please keep in mind that the Tayrona National Park has entry hours from 7:00 am to 5:00 pm, so our check - in time is from 01:00 pm to 04:00 pm, if you arrive after 05:00 pm you will no longer be able to enter the park.
Coexistence Manual: Upon entering the Hotel Tayrona Ecohabs and Cabins, some recommendations will be made to take into account during your stay with us, such as:
We recommend living the experience of sharing in a natural and ecological environment, so some aspects will be prohibited:
● Income and consumption of psychoactive substances
● Use musical instruments, speakers, radios that can alter the environment inside the park.
● Make campfires, or throw cigarette butts that can cause forest fires since it is a nature reserve.
● The entry of single-use containers such as glasses, plates, packaging, etc.
Special Recommendations:
To speed up the check-in process, we ask you to please send us an email to reservas@ecohabsparquetayrona.com full name, identification document, contact telephone number, email address, address, date of birth, place of origin and reason for the trip.
At the box office you must buy the entrance ticket to Tayrona Park.
It has different costs which depend on age, nationality and the season in which you travel. (The entrance to the Tayrona Park is not included in the accommodation rate), apart from the entrance, a daily insurance is paid to cover risks during your stay in the Park.
From the entrance called the Zaino sector there is a 5-minute transport by bus (not included in the rate) that takes you to an arrival point and then we will access the pedestrian paths walking approximately 5 minutes to the Ecohabs or camping in the Cañaveral sector to check in at the reception.
Remember that if your reservation is for cabins, camping or hammocks in the Arrecifes sector, from the point of arrival by vehicle, take the pedestrian path to Arrecifes, which has a walk of approximately 50 minutes, there we will wait for you to register at the reception .
We are sure that you will enjoy your stay with us, if you have any questions please call 320 9215393 or write to WhatsApp or email reservas@ecohabsparquetayrona.com
Visit us at https://www.ecohabsparquetayrona.com
Km 34 Troncal del Caribe, Via La Guajira, Santa Marta. - Parque Nacional Natural Tayrona
Km 34 Troncal del Caribe, Via La Guajira, Santa Marta. - Parque Nacional Natural Tayrona
RNT: 118451
+57 320 921 5393
+57 320 921 5393
reservas@ecohabsparquetayrona.com